Digital Transformation. Simple.
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About the platform

SimpleOne is a platform for automation of all service business processes of the company following the concept of Enterprise Service Management (ESM) and the principle of a single record system.

SimpleOne helps to extend the best practices of service delivery and management (ITIL®, VeriSM™) to all service divisions of the company. End-to-end automation allows to unify services and get a single orchestration tool.

The platform is aimed at medium and large corporate and government customers engaged in the process of digital transformation.

The key feature of SimpleOne is the combination of three components:

Implementation of the best user experience and modern design, convenient and understandable to users of all age categories.
The platform is designed to support high loads. Implemented technology stack and microservice architecture allow to scale the application to the requirements of large corporate clients.
Availability of visual development tools and modification of automated business processes with minimal need for programming.

Platform functionality

Integration with other systems via SOAP / REST API
Integration with Active Directory and SSO
Access from mobile devices
Self-service portal
Integration with telephony and messengers


SimpleOne-based solutions can automate typical processes of critical company departments.
IT Department
IS Department
Financial service
Administrative Office
Legal department


Implementation speed
High speed of implementation and execution of changes. The availability of low-code and no-code tools reduces project and 'time-to-market' lead times to hours and days instead of weeks and months compared to traditional systems.
Cost reduction
Reduce the cost of supporting IT infrastructure by automating the processes of different departments on a single-platform-base. Minimize the number of legacy and hard-to-maintain systems in use.
Increase user satisfaction from working with modern, intuitive and user-friendly interfaces. Reducing the number of manual repetitive operations can improve productivity.


Complies with the legislation of the Russian Federation, fits the program of import substitution.
Developed with the best methodologies and practices (ITIL®, VeriSM™ ).
Available by subscription from the secure cloud.
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